Privacy Policy

We respect the privacy rights of our online visitors and recognise the importance of protecting your personal information. We have adopted a Privacy Policy that guides how we collect, store, and use the information that you provide us with.

The following information is provided by Brendon Marczan to enable our online visitors to be fully informed of our Privacy Policies. By visiting www.brendonmarczan.com, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

If you are under 16 years of age, we required that you inform a parent or guardian about Brendon Marczan’s Privacy Policy and Terms and Conditions, as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering or placing an order with Brendon Marczan.

The Privacy Policy does not apply to websites maintained by other companies or organisations to which we link and Brendon Marczan is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting your details.

What personal information do we collect from you and how?

Brendon Marczan collects personal information in several ways when you place an order or register for a service offered by Brendon Marczan. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/ debitcard billing address(es) so that we can process and fulfil your order. Saved card details will never be shared with third parties and will only be used to process your order, using our Payment Service Provider’s systems.

We may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

Cookies

Our site uses cookies (small files that are sent by us to your computer or other access device) which we can access when you visit our Site in future.

There are four types of cookies:

Website functionality cookies – these cookies enable you to browse the website and use our features such as shopping baskets and wish lists.

Website analytics cookies – we use these cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience.

Customer preference cookies – when browsing or shopping online, the website will remember preferences you make (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you.

Targeting cookies or advertising cookies – these cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.

By using our website, you agree that we can place these types of cookies on your device and access them when you visit the Site in the future.

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

Please note that by deleting our cookies or disabling future cookies, you may not be able to access certain areas or features of our Site.

How your information may be used, including anyone it might be shared with

Brendon Marczan may use your personal information for the processing of orders and payments. We will also use your details to fulfil and deliver your orders and manage your account. Personal information you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

We may also use your personal information to send you marketing updates. We do not sell your details to third party marketing companies.

We do collate information about Site traffic, sales, wish list, and other commercial information which we may pass on to third parties but this information does not include any information which can identify you personally.

Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our Site design to better meet our visitors’ needs.

Marketing opt-in and opt-out provision

When you register, you will be given the option to opt-out of subscribing to our regular update service which will send you:

a) Email alerts for new products, features and enhancements, events of interest, exhibitions, and one-off marketing promotions.
b) Direct mail alerts for new products, events of interest, exhibitions, and one-off marketing promotions.

By signing up for News, you are opting-in to our regular update service as described above.

We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Brendon Marczan.

At all times, we will offer you the opportunity to unsubscribe out of service or update to which you have subscribed, if you change your mind. Any email we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the email. To opt out of direct mail service or updates, please contact Brendon Marczan on info@brendonmarczan.com.

How can you access and, if necessary, change the personal information Brendon Marczan maintains

If for any reason you are concerned that the personal information held by Brendon Marczan is not correct, please visit the website and after loggings into the Site using the ‘Sign In’ menu on the home page, your personal information will be made available for review and change in the ‘My Account’ section. Only you or, upon your request, the Customer Care department, may access your personal data from the website using your password and User ID. Information may be changed online within Account Details, Address Book, and My Email Preferences. You can change or delete saved credit/ debit card details each time you make a purchase. You will also be able to delete saved credit/ debit card details by adding or editing a shipping/ billing address. If you change your billing or shipping address while your order is still being processed, the order will be re-processed through security validation checks. If you prefer, you may contact us by email at info@brendonmarczan.com and we will amend your personal details.

Safeguarding your personally identifiable information

We will take reasonable steps to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you proceed to payment through our website, Cardsave by Worldpay use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent, to protect it from unauthorised use. In addition, we will take reasonable steps to ensure that third party business partners’ to whom we transfer any data will provide sufficient protection of that personal information.

If SSL is enabled then you will see a padlock at the top of your browser when you are processing your payment and you can click on this to find out information about the SSL digital certificate registration.